Use your WAN not the Carrier for your Remote Site

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Replace your Carrier Remote or Mini Carrier Remote with an Avaya Survivable Media Gateway (SMG). The SMG connects to your main PBX through the corporate WAN. Furthermore, the SMG will operate in survival mode during a WAN failure. During a network failure, the SMG will support phone operation by engaging its own CPU. This is something your Carrier Remote cannot do. In addition, the SMG is IP based which means it will register ...

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Enabling AACC Shadowing After 24 Hours

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If your standby server has been out of synchronization for more than 24 hours, you will need to complete the following process to restart AACC 6.4 shadowing. Otherwise, the standby server will fail to synchronize with the active AACC server. Execute one restore at a time; i.e. ADMIN, CCMS, and CCT.

The procedure listed below avoids corrupting the standby server’s Backup Locations Directory by restoring one database at a time:

  • Make sure you have a recent backup from your active server; preferable ...
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